Player Protection

Responsible Gaming at pjfun

At pjfun, we believe gambling should always be about entertainment — not a way to earn money, escape problems, or deal with stress. We've built our platform around that belief, with real tools that help Filipino players stay in control. Kapag nagsimula nang maging problema, pjfun is here to help — not to profit from it.

21+
Required minimum age
to play on pjfun in the Philippines

Tools Built Into Every pjfun Account

Every responsible gaming control below is available directly in your pjfun account settings — no need to call support. Changes to stricter limits take effect immediately.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. A lower limit takes effect immediately. Increasing a limit requires a 72-hour cooling-off period — giving you time to think it through before more funds enter your account.

Loss Limits

Cap your net losses over any rolling daily, weekly, or monthly window. When you hit your limit, pjfun automatically prevents further wagers until the period resets. You decide the number — pjfun enforces it without exception.

Session Time Limits

Set a maximum session duration. When your time is up, pjfun logs you out automatically. Combined with reality-check pop-ups at intervals you choose, this helps prevent the "just one more game" spiral that can creep up on anyone.

Cool-Off Periods

Need a short break? A cool-off suspends your pjfun account for 24 hours, 48 hours, 1 week, or up to 6 weeks. During a cool-off, you cannot deposit, wager, or claim bonuses. The suspension cannot be lifted early.

Self-Exclusion

For more serious concerns, self-exclusion closes your account for a minimum of 6 months or permanently. pjfun will block re-registration attempts during the exclusion period. If you try to open a new account, it will be closed and any deposits returned.

Reality Checks

Reality-check notifications appear at intervals you set — every 30, 60, or 90 minutes — showing your current session time and net result. A simple tap of a button lets you continue or step away. Small reminders, big impact.

How Each Tool Works

Deposits
Deposit Limit
Applies to all payment methods: GCash, Maya, BPI, BDO, UnionBank, and crypto. Once set, no single transaction or series of transactions can exceed your limit within the period.
Decrease: Immediate  ·  Increase: 72-hour delay
Losses
Loss Limit
Net loss calculation covers all games: slots, live casino, sports betting, and bingo. Counts from the start of each rolling period, not calendar days.
Decrease: Immediate  ·  Increase: 72-hour delay
Time
Session Timer
Starts counting from the moment you log in. Works across all game types simultaneously. When the limit is reached, your session ends regardless of an ongoing game round (settled at current state).
Active immediately on login
Break
Cool-Off
Account access suspended. Pending withdrawal requests continue to process normally during a cool-off period. Marketing emails are suppressed automatically.
Active within 15 minutes of request
Exclusion
Self-Exclusion
Available for 6 months, 1 year, 3 years, or permanent. Cannot be reversed during the exclusion window. Funds are returned after identity re-verification at the end of the exclusion term.
Active within 24 hours of request
Awareness
Reality Check
Shows time played and net session result. Appears as a non-dismissible overlay — you must actively confirm you want to continue. Frequency: every 30, 60, or 90 minutes.
Configurable from account settings
Warning Signs of Problem Gambling
Spending more money or time on gambling than you intended or can afford.
Gambling to recover money you've already lost ("chasing losses").
Hiding your gambling activities from family members or close friends.
Feeling restless, irritable, or anxious when you try to stop or cut back.
Borrowing money — from family, friends, or apps — specifically to gamble.
Gambling interfering with work, school, or important relationships.
Using gambling as an escape from stress, problems, or negative emotions.

If you recognize any of these patterns in your own behavior, please use pjfun's self-exclusion tools or contact our support team. There is no shame in asking for help — it takes strength to recognize a problem and act on it.

Signs of Healthy, Recreational Gaming
You set a budget before you play and stick to it, every session.
You play for entertainment value — winning is a bonus, not the goal.
You can stop whenever you want and feel fine about it.
You never gamble with money needed for rent, bills, groceries, or family.
Your family and friends are aware of your gaming and are not concerned.
Gaming is one hobby among many — not the main event of your day.
Losses don't affect your mood, sleep, or behavior outside the platform.

Recreational gambling is a legitimate form of entertainment for millions of Filipinos. pjfun is designed to keep it that way — fun, controlled, and within your means.

Quick Self-Assessment

This is not a diagnostic tool — it's a quick personal check-in. Answer honestly, for yourself only. If you find yourself answering "Yes" to several questions, consider using pjfun's responsible gaming tools or reaching out to support.

In the Past 30 Days…

Tap Yes or No for each question. No data is recorded.

Have you spent more money gambling than you originally planned?
Have you tried to "win back" money you lost in a previous session?
Have you felt the need to hide your gambling from someone close to you?
Did gambling ever prevent you from fulfilling a work or family responsibility?
Have you borrowed money specifically to fund gambling?
Do you feel restless or irritable when you try to stop gambling?

Strict 21+ Age Policy

Philippine law sets the minimum gambling age at 21 years old, and pjfun enforces this strictly with no exceptions. Every new pjfun account must complete identity verification using a valid Philippine government-issued ID before the account is activated for real-money play. Accepted documents include the PhilSys National ID, Passport, UMID, SSS card, Driver's License, and Voter's ID — all must clearly show date of birth.

Our compliance team reviews all submitted documents manually. Accounts flagged with inconsistent age indicators are suspended pending re-verification. Any account found to have been opened by a person under 21 years of age will be permanently closed, and any deposits will be returned to the source payment method after investigation. If you suspect a minor is using the Platform, contact pjfun support immediately via live chat.

Age Verification Is Not Optional

Withdrawals cannot be processed until age verification is complete. pjfun does not offer a "play first, verify later" option for age-related requirements.

PAGCOR-Aligned Player Protection

pjfun's responsible gaming framework is developed in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines for online gaming operators serving Filipino players. PAGCOR is the primary gaming regulatory body of the Philippines, responsible for licensing, regulating, and supervising games of chance.

PAGCOR's responsible gaming programme aims to ensure that gambling in the Philippines remains a safe, controlled, and regulated form of entertainment. pjfun's internal policies on self-exclusion, age verification, AML compliance, and player dispute resolution are structured to meet or exceed the standards set by PAGCOR's regulatory framework.

About PAGCOR

The Philippine Amusement and Gaming Corporation (PAGCOR) is a government-owned and controlled corporation mandated to regulate all games of chance in the Philippines, generate revenues for the government, and promote responsible gaming for all Filipino players. For information about PAGCOR's responsible gaming resources and support programmes, contact PAGCOR directly through official Philippine government channels.

Tips for Keeping Gaming Fun

Practical habits that keep gambling as entertainment — and nothing more. Simple things that really do make a difference.

Set Your Budget First

Before you log in, decide exactly how much you're willing to spend — an amount you'd be okay losing completely. Treat it as the cost of a night out, not an investment. Once it's gone, the session ends.

Play With Time Limits

Use pjfun's session timer and set it before you start, not after you've been playing for an hour. Time flies when you're in flow — the timer is there for exactly that reason.

Play Sober, Play Clear-Headed

Avoid gambling when you're tired, stressed, emotionally upset, or under the influence of alcohol. Decision-making in these states leads to chasing losses, bigger bets, and regret the next morning.

Winning Is a Bonus, Not a Plan

The house edge is real in every casino game everywhere in the world — pjfun is no different. Enjoy the game for what it is. If you win, that's a great surprise. If you don't, you paid for entertainment.

Talk to Someone You Trust

If gambling is causing you stress, anxiety, or financial strain — tell someone. A friend, a family member, a partner. Just saying it out loud changes things. You don't have to handle it alone.

Take Regular Breaks

Schedule gambling-free days every week — days where you don't log in at all. A healthy relationship with any activity involves rest. Breaks reset perspective and keep the experience genuinely enjoyable.

Play Responsibly

Ready to Play? Keep It Fun at pjfun

pjfun is built for Filipino players who want real entertainment, fair games, and instant GCash payouts — all within a safe, responsible framework. Join today and set your limits before you play your first game. 21+ only.

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21+ only · Philippines · PAGCOR-aligned · Gambling can be addictive — please play responsibly